Terms of service

OVERVIEW

This website is operated by E.H. Enterprise, trading as Ellomo. Throughout the site, the terms "Ellomo", "we", "us", and "our" refer to E.H. Enterprise. Ellomo provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

We may modify, suspend, or discontinue any part of the website or services without prior notice.

Your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.

SECTION 3 – PRODUCTS & SERVICES

Ellomo specializes in home, kitchen, lifestyle, and utility products.

We strive to display product images, colors, specifications, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect product colors.

We reserve the right to:

  • Limit product quantities

  • Refuse or cancel orders

  • Modify product pricing

  • Discontinue products without notice

SECTION 4 – ORDER ACCEPTANCE & CANCELLATION

All orders are subject to verification and acceptance.

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

If an order is cancelled after payment has been made, any eligible refund will be processed according to our Refund Policy.

SECTION 5 – PRICING & AVAILABILITY

Prices are subject to change without notice.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. In such cases, Ellomo reserves the right to cancel affected orders and issue refunds where applicable.

SECTION 6 – SHIPPING & DELIVERY

We work with trusted logistics partners including Delhivery, Blue Dart, Ekart, Xpressbees, Ecom Express, and other courier providers.

Delivery timelines are estimates and may vary due to:

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Courier network disruptions

Ellomo is not responsible for delays caused by courier partners once an order has been dispatched.

SECTION 7 – RETURNS & REFUNDS

Returns, replacements, and refunds are governed by our Refund Policy.

Customers must review the Refund Policy before making a purchase.

SECTION 8 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, products, or services provided by third-party websites.

SECTION 9 – USER SUBMISSIONS

If you submit reviews, feedback, comments, suggestions, or other content to Ellomo, you grant us the right to use, reproduce, publish, and display such content without compensation.

We reserve the right to remove content that is unlawful, offensive, misleading, or violates these Terms.

SECTION 10 – ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate and up to date.

However, we do not guarantee that all content, descriptions, pricing, or product information will always be free from errors, omissions, or inaccuracies.

SECTION 11 – PROHIBITED USES

You may not use our website:

  • For unlawful activities

  • To transmit malware or malicious code

  • To violate intellectual property rights

  • To harass, abuse, or harm others

  • To collect customer information without authorization

  • To interfere with website security or operations

Violation of these terms may result in immediate termination of access to our services.

SECTION 12 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, E.H. Enterprise (Ellomo) shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our products

  • Use of our website

  • Delayed deliveries

  • Service interruptions

  • Product misuse

Our total liability shall not exceed the amount paid for the product in question.

SECTION 13 – INTELLECTUAL PROPERTY

All content on this website, including logos, images, graphics, product descriptions, designs, and branding, is the property of Ellomo and may not be copied, reproduced, or distributed without prior written permission.

SECTION 14 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts having authority over the location of E.H. Enterprise.

SECTION 15 – CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on our website.

Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 16 – CONTACT INFORMATION

Legal Business Name: E.H. Enterprise
Brand Name: Ellomo

For questions regarding these Terms of Service, please contact:

Email: support@ellomo.in

Website: www.ellomo.in

Last Updated: July 2026